Voluntary Housing Access Questionnaire

Your experience can help identify where housing access can be improved.

This questionnaire is voluntary and independent. myRentHouse is not a government agency, public housing authority, emergency housing provider, or eligibility office. Your answers help us better understand real-world barriers, communication gaps, and practical needs that affect people seeking housing stability.

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Before You Answer
Skip Anything You may skip any question that does not apply or that you do not want to answer.
No SSN Please do not include Social Security numbers, benefit account numbers, bank information, or private identifiers.
No Eligibility Impact Your response does not affect housing eligibility, waitlists, vouchers, benefits, or public housing status.

Housing Access Experience Assessment

Your time, honesty, and real-world experience matter. The purpose of this questionnaire is to better understand how individuals and families experience the housing-access process, including what information was helpful, what communication methods worked well, what challenges may have existed, and what opportunities may improve accessibility, coordination, and overall navigation of housing resources in the future. By sharing your experience, you will help identify practical ways housing authorities, support organizations, property providers, and housing-access systems can continue improving public support experiences in an effective, understandable, and compassionate manner.

V1 Assessment 7 Sections

Voluntary disclosure notice

Before continuing, please confirm the items below. This helps make sure the questionnaire is understood correctly: it is voluntary, independent, not a housing application, and not connected to eligibility, benefits, waitlists, vouchers, or housing status.

These acknowledgments are required before beginning the questionnaire. The remaining questions are optional and may be skipped if they do not apply or if you do not wish to answer.
Please check all four acknowledgments above before continuing.
1

Current situation

Help us understand your current housing-access situation so we can better understand what barriers people may be facing.

2

Navigation clarity score

The questions below are intended to better understand whether people are able to clearly identify the correct housing resources, understand available programs, and know what steps to take next. Your answers may help reveal where housing information, communication, or navigation processes can become confusing or difficult for individuals and families seeking assistance.

3

Communication reliability score

Communication can significantly affect whether someone is able to successfully navigate the housing-access process. The questions below are intended to better understand what communication methods, responses, follow-up efforts, and guidance were helpful as well as where people may have experienced confusion, delays, or difficulty getting the information they needed. Your feedback may help identify opportunities to improve communication, responsiveness, clarity, and overall public support experiences for future individuals and families seeking assistance.

4

Barrier index

The questions below are intended to better understand real-world barriers that affected your ability to successfully navigate the housing-access process, even when programs or resources were available. If you select a barrier that applied to your situation, please consider explaining how it affected your experience, what helped, what did not help, or what improvements may have made the process easier. Your input will help identify practical improvements in communication, accessibility, coordination, and support systems that may better serve individuals and families in the future.

5

Housing Access Experience

Every person's experience navigating housing resources can be different. The questions below are intended to better understand how you experienced the housing-access process, including what information was clear, what support was helpful, what challenges may have existed, and what improvements could make the process easier to navigate in the future. Your feedback will help identify practical opportunities to improve communication, accessibility, coordination, and overall housing-navigation experiences for others seeking assistance.

6

Stability and Upward Mobility

Stable housing can affect many parts of everyday life, including employment, transportation, family stability, communication, health, education, and long-term opportunity. The questions below are intended to better understand what types of support, resources, or improvements may help individuals and families move toward greater housing stability and future success.

7

Optional contact information

You have every right to remain anonymous and may leave this section completely blank if you prefer. However, if you are comfortable providing contact information, we would greatly appreciate the opportunity to better understand your experience and discuss any part of the housing-access process in more detail. Please do not include Social Security numbers, bank information, benefit account numbers, or other sensitive identifiers. myRentHouse is not a government agency, public housing authority, emergency housing provider, or eligibility office. Questionnaire responses may help identify opportunities to improve housing-access systems and public support experiences, but personal identifying information is not shared publicly. We sincerely appreciate your time, your honesty, and your willingness to share your experience.

myRentHouse is not a government agency, public housing authority, legal services provider, emergency housing provider, or benefits eligibility office. This questionnaire is intended for independent housing-access feedback and operational insight.

Submit your experience

Your response helps identify real-world housing access friction, communication problems, and practical needs that may not appear in ordinary application paperwork.

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